This policy outlines how ControlOps collects, uses, and protects your personal information in accordance with Canadian privacy laws.
We collect personal data you provide directly, such as name, email, company, and contact details when you register, subscribe, or contact us. We also automatically collect technical data like IP address, browser type, and usage patterns through cookies and similar technologies to improve our platform's performance and security.
Your information is used to provide, operate, and maintain our Intelligent Infrastructure Operations platform; to communicate with you about services, updates, and support; to perform predictive analytics and system monitoring; and to comply with legal obligations in Canada. We do not sell your personal data.
We may share data with trusted service providers who assist in platform operations (e.g., hosting, analytics) under strict confidentiality agreements. Disclosure may also occur if required by Canadian law, to protect our rights, or in connection with a business transfer like a merger. We do not transfer data outside Canada without adequate protection.
We implement industry-standard technical and organizational measures, including encryption and access controls, to protect your data from unauthorized access or breach. Data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by Canadian law.
You have the right to access, correct, or delete your personal information. You can opt-out of marketing communications at any time and manage cookie preferences through your browser settings. To exercise your rights under Canadian privacy law, contact us at [email protected].
We may update this policy periodically. The latest version will always be posted on this page with an updated effective date. For any questions regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at: ControlOps, 57768 Rice Radial, Canada, or via email at [email protected].